At 3M, A Struggle Between Efficiency And Creativity

Link: At 3M, A Struggle Between Efficiency And Creativity.

Efficiency programs such as Six Sigma are designed to identify problems in work processes—and then use rigorous measurement to reduce variation and eliminate defects. When these types of initiatives become ingrained in a company's culture, as they did at 3M, creativity can easily get squelched.

(Via Will Price)